Beginning on March 1, 2020, Riverwoods Pet Hospital will put into effect a new policy regarding surgery cancellations.
If a 48-hour cancellation notice is not given before a scheduled surgery, then a $50 cancellation fee will be charged to the client’s account.
Our staff will try to give reminder calls before the 48-hour window, but ultimately it is your responsibility as a client to cancel your appointment if need be. We apologize for any inconvenience this may cause, but we have decided that ultimately this is the best way to accommodate the needs of our growing clientele.
Riverwoods Pet Hospital Staff